TERMS & CONDITIONS

GENERAL TERMS OF USE OF WEBSITE 

These Website (“Terms“) are published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011. These Terms are an ‘electronic record’ as contemplated under section 2(t) of the Information Technology Act, 2000 and the Rules there under. These Terms being an electronic record are generated by a computer system and do not require any physical or digital signatures.  

INTRODUCTION 

The website www.reneecosmetics.in ("Website") is operated by Renee Cosmetics Private Limited, a company incorporated under the Companies Act, 2013 ("Renee Cosmetics") having its registered office at OFFICE NO. 4, OM COMPLEX, C.G. ROAD, SWASTIK SOCIETY, AHMEDABAD, Gujarat, 380009. Use of the Website and its services is governed by these Terms of Use (“Terms”). 

By using the Website, users signify they have carefully read, understood and agree to be bound by these Terms. When users transact or browse through the Website or avail any service provided by the Website, in present or future, users accept and agree to be bound by these Terms, policies, guidelines and conditions of Renee Cosmetics’s service. 

These Terms could be changed, altered, edited, amended, modified, reviewed, revised or substituted by Renee Cosmetics at any time with or without prior notice and users are requested to read the Terms before using or accessing the Website.   

USE OF WEBSITE

This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose except as expressly permitted by Renee Cosmetics. Renee Cosmetics and its affiliates reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Renee Cosmetics believes that User conduct violates applicable law or is harmful to the interests of Renee Cosmetics or its affiliates.  

ELIGIBILITY 

The user should have completed 18 years of age and be competent to enter into a contract under Indian contract law. Any user under 18 years of age who is intending to avail the services of the Website should do so through his or her legal guardian  in accordance with applicable law.     

If any person is using the Website on behalf of any corporation, company, institution, association or other entity, the person should be authorized by such corporation, company, institution, association or other entity to use and access the Website. 

Renee Cosmetics reserves the right to refuse access to use the services offered at the Website to new users or to terminate access granted to existing users at any time without according any reasons for doing so.

USER ACCOUNT 

The user may browse the Website without registering with Renee Cosmetics. The user has to set up an account with the Website before availing any online services provided through the Website.  The user can create an account by entering an email address and password or by using any permitted social media website account to sign in ("Account Information"). The email address provided is not verified by Renee Cosmetics and hence, it is advisable for the user to provide a valid email address. The Website will set-up an account and email the details of the account to the user at the email address provided. A user can then access the account on the Website. A user can also create and update an account through Customer Support. 

A user can create one user account only and no user is permitted to transfer or interchange the User Account. The list of user information required to be provided by the user, the manner of usage, protection and confidentiality of user information and account information are more specifically dealt under the Website’s Privacy Policy and the users are requested to read in detail the Privacy Policy before sharing user information or creating an account.  

USER JURISDICTION 

If Website is used from outside India, it is entirely at the user’s risk. The Website makes no representation that its contents and other features are available or otherwise suitable for use outside India. If the Website is used and accessed from or in locations outside India, the user shall ensure that the usage of the Website is legal and valid under applicable law of the user’s location. The user agrees to undertake all liabilities, responsibilities and consequences under applicable law in connection with the use of the Website from or in any location outside India. The user accessing the Website from any location outside India agrees and consents to enter into separate or additional terms as may be required by Renee Cosmetics at any time.     

PROPRIETARY RIGHTS IN CONTENT

User acknowledges that the Renee Cosmetics website contains content, including but not limited to text, images, graphics, logos, typefaces, icons, audio, video and software, and other material (collectively Content) that is protected by copyrights, trademarks, trade secrets, or other proprietary rights, and that these rights are valid and protected in all forms, media and technologies existing now or hereinafter developed. The compilation (meaning the collection, arrangement and assembly) of all Content on this Site is the exclusive property of Renee Cosmetics and protected by international copyright laws. All software used on this website is the exclusive property of Renee Cosmetics and protected by international copyright laws. The Content and software on this website may be used as a shopping and selling resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance of the Content of this website is strictly prohibited.

SUBMISSION OF INFORMATION OR CONTENT

Renee Cosmetics welcomes User comments, information and submissions (collectively, Submission). Renee Cosmetics, however, does not assume any obligation with respect to any Submission and no confidential or fiduciary understanding or relationship is established by Renee Cosmetics receipt or acceptance of any Submission. All Submissions become the exclusive property of Renee Cosmetics and its affiliates. Renee Cosmetics and its affiliates may use any Submission without restriction and User shall not be entitled to any compensation.

 

ONLINE CONDUCT

User agrees to use this website only for lawful purposes. User is prohibited from posting on or transmitting through Renee Cosmetics any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, racially, ethnically, or otherwise objectionable material of any kind, including but not limited to any material that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or international law. 

If Renee Cosmetics is notified of allegedly infringing, defamatory, damaging, illegal, or offensive Content provided by User,

Renee Cosmetics may investigate the allegation and determine in its sole discretion whether to remove or request the removal of such Content from Renee Cosmetics.

Renee Cosmetics may disclose any Content or electronic communication of any kind (i) to satisfy any law, regulation, or government request; (ii) if such disclosure is necessary or appropriate to operate Renee Cosmetics; or (iii) to protect the rights or property of Renee Cosmetics, its Users or Providers. Renee Cosmetics reserves the right to prohibit conduct, communication, or Content that it deems in its sole discretion to be harmful to individual Users, this website, the communities that make up Renee Cosmetics, or any rights of Renee Cosmetics or its affiliates or any other party. Notwithstanding the foregoing, neither Renee Cosmetics nor its Providers can ensure prompt removal of questionable Content after online posting. Accordingly, neither Renee Cosmetics, nor its affiliates, nor any of their officers, directors, partners, employees, or agents, nor Providers shall assume liability for any action or inaction with respect to conduct, communication, or Content on Renee Cosmetics.

DISCLAIMERS AND LIMITATION OF LIABILITY

User agrees that use of this website is at User's sole risk. Neither Renee Cosmetics, nor its affiliates, nor any of their respective officers, directors, employees, agents, third-party content providers, merchants, sponsors, licencors or the like (collectively, Providers), warrant that this website will be uninterrupted or error-free; nor do they make any warranty as to the results that may be obtained from the use of this website, or as to the accuracy, reliability, or currency of any information content, service, or merchandise provided through this Site.

THIS WEBSITE IS PROVIDED BY RENEE COSMETICS ON AN AS IS AND AS AVAILABLE BASIS. RENEE COSMETICS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE, THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS, INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW,

Renee Cosmetics DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Renee Cosmetics WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES. Under no circumstances shall

Renee Cosmetics or any other party involved in creating, producing, or distributing this website be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of or inability to use this website, including but not limited to reliance by a User on any information obtained from Renee Cosmetics or that result from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission, or any failure of performance, whether or not resulting from acts of God, communications failure, theft, destruction, or unauthorized access to Renee Cosmetics's records, programs, or services. User hereby acknowledges that these disclaimers and limitation on liability shall apply to all content, merchandise, and services available through this Site. In states that do not allow the exclusion of limitation or limitation of liability for consequential or incidental damages, User agrees that liability in such states shall be limited to the fullest extent permitted by applicable law.

BOGO Offer Terms and Conditions

1. The Offer is valid across all the products on the official website.
2. The least amounted product(s) will be considered FREE. If two main courses are not ordered, the least expensive item ordered as a main course will be deducted.
3. The BOGO offers are exclusive and are not valid on Marketplaces where the Brand's (RENEE) products are sold.
4. Deals are subject to change/end without prior notice, with the consent of the Brand (RENEE).
5. Offers are not transferable and are void if purchased, sold or bartered for cash.
6. Products can be mix-and-matched but must be in multiples of 2 to qualify.
7. If the product of lesser value is returned(based on eligibility), the refund will be issued in the amount paid. If the product of greater value is returned(based on eligibility), the refund will be issued in the amount paid, minus the discount applied to the product of lesser value.
8. No price adjustments will be provided for previous orders.
9. For orders wherein the coupon code - BOGO was not applied during checkout, the customer is not eligible to avail an additional product or a discount after this.
10. Offer valid until Stocks last.

 

Grievance officer: 

The name and contact details of the Grievance Officer to handle any complaints in relation to the sale of Products or use of this Website are provided below. All complaints will be acknowledged within 48 hours (Working Days), and will be addressed no later than 1 month from the date of complaint received.

Jitendra Rawal Email: grievance@reneecosmetics.in

Time: Monday-Friday (From 11:00 Am to 6:00pm)

The user shall not assign its rights or obligations under these Terms and the Privacy Policy to a third party. 

GOVERNING LAW AND JURISDICTION 

The terms and conditions of this agreement shall be governed by Indian law and the courts in Ahmedabad, Gujarat shall only have exclusive jurisdiction to resolve any disputes.